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Statistics on Complaint Cases

The Board will publish the statistics of complaint cases regularly. As at 10/4/2024, the statistics on complaint cases are as follows:

(1) Total number of complaint cases received: 763

(2) Cases referred to the Board for conducting inquiry: 165

(3) Statistics on category of cases:

To Clients To Colleagues To Agencies To the Public Others unclassified
Administration and Management 12 78 6 1 2 0
Professional Competence 103 1 2 5 1 0
Honesty and Integrity 20 5 20 12 3 0
Service Quality 229 2 1 0 0 0
Personal Conduct 30 23 2 4 28 0
Confidentiality 14 6 1 2 0 0
Others 6 0 0 135 7 2

(4) Search Filter:

 

Result: 0 Case(s)

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