Skip to Content

Statistics on Complaint Cases

The Board will publish the statistics of complaint cases regularly. As at 5/12/2022, the statistics on complaint cases are as follows:

(1) Total number of complaint cases received: 720

(2) Cases referred to the Board for conducting inquiry: 154

(3) Statistics on category of cases:

To Clients To Colleagues To Agencies To the Public Others unclassified
Administration and Management 11 75 6 1 2 0
Professional Competence 77 1 2 5 1 0
Honesty and Integrity 19 5 20 12 3 0
Service Quality 227 2 1 0 0 0
Personal Conduct 29 22 2 3 26 0
Confidentiality 11 6 1 2 0 0
Others 5 0 0 135 6 2

(4) Search Filter:

 

Result: 0 Case(s)

TOP