Frequently Asked Questions

Registration and Renewal

  1. Is a registered social worker regarded as a member of Social Workers Registration Board? Should the registration fee and the renewal fee be regarded as membership fee and annual fee respectively?

    Social Workers Registration Board is a statutory body established under the Social Workers Registration Ordinance but not a professional organization that adopts a membership system. Fellow workers are required by statute to be registered as registered social workers and to pay the prescribed fees. Along this line, registered social workers are not members of the Board. Nor should the registration fee and the renewal fee be regarded as membership fee and annual fee.

  2. A person intends to study abroad to pursue a qualification in Social Work. What qualifications does the Board recognize for registration?

    The Board has compiled an accreditation list of social work qualifications awarded in the USA, the UK, Canada, Australia and Singapore. It has also drawn up the accreditation mechanism for social work qualifications awarded in Taiwan. Please click the URL here for details. Those social work qualifications which are recognized by the accreditation bodies of the said countries (except Singapore and Taiwan) are in principle recognized by the Board for registration. However, any person who is going to pursue social work studies in the above countries are strongly advised to check with the accreditation body of the country concerned that the qualification led by the programme he intends to study will still be recognized in the year of graduation.

  3. Is it necessary for a social worker, who is occupying a non-subvented social work post, to be registered with the Board?

    There is no relationship between the source of subvention of a social work post and the requirement of registration for the person who occupies the post. Under the Social Workers Registration Ordinance, any person whose uses the title of "social worker" or other related descriptions is required to be registered with the Board or he will be liable to the violation of the Ordinance.

  4. A registered social worker submitted his application for renewal only one day after the expiry date of his registration. Why was he required to re-apply for registration instead of having his registration renewed?

    A registered social worker's name will be removed from the Register of registered social workers if he fails to renew his registration before it expires. Under Subsection 20(6) of the Ordinance and the Board's current policy, he will be required to re-apply for registration if he wishes to resume his registration status. The Board understands that fellow workers might miss the expiry date of their registration amid heavy work engagements. However, the Board has to abide by the Ordinance in dealing with the break in registration. Fellow workers are therefore advised to notify the Board of any changes in their registered addresses as soon as practicable. This is to ensure that fellow workers will receive the Board's correspondence related to renewal of registration. In any circumstances, fellow workers have the primary responsibility to renew their registration in time.

  5. A person who does not hold a social work qualification recognized by the Board for registration but intends to pursue a career in social work. How can he attain his goal?

    Subsection 17(2) of the Social Workers Registration Ordinance provides a person who does not possess a recognized social work qualification or the mandatory social work experience with another avenue to registration. Such a person may apply for registration as a registered social worker (Category 2) if he is currently occupying or has been accepted for a social work post. In his application for registration, however, the person should submit documentary proof of his social work employment to the Board. Such proof should at least include an employment contract duly signed by his employing agency and him, or a letter of certification issued by his employing agency. It should be unequivocally stated in the documentary proof that the post the applicant is occupying or will occupy is a social work post and that the post requires the applicant to be a registered social worker and use the title of "social worker". The job duties of the post should also be clearly stipulated in the document. If the application is so approved, the applicant will be required to submit, within 2 years after his registration, a study proposal to obtain a social work qualification recognized by the Board for registration.


    Registered Social Workers' Duties

  6. If a registered social worker has been charged with or convicted of an offence, should he report to Social Workers Registration Board?

    Under Section 24 of the Social Workers Registration Ordinance, a registered social worker who has, at any time on or after the date of the statutory declaration made by him during his application for registration with the Board, been charged with or convicted of any offence, whether in Hong Kong or elsewhere, shall as soon as reasonably practicable after he has been charged or convicted, serve a notice in writing on the Board specifying the nature of the offence. Court documents pertinent to the charge or the conviction, e.g. charge sheet, trial certificate, court's judgement etc., should also be provided to the Board.


    Disciplinary Procedures

  7. What are the Board disciplinary procedures for dealing with a complaint against a registered social worker?

    Under Subsection 25(3) of the Social Workers Registration Ordinance, any complaint concerning any disciplinary offence shall be made in the specified form to the Registrar who shall submit the complaint to 2 members of the Board (also registered social workers) appointed for the purpose for scrutiny. Should the 2 members consider necessary, they will refer the complaint to the Board. The Board will then appoint a disciplinary committee composed of 5 members selected from the Disciplinary Committee Panel to inquire into the case and to make recommendations to the Board after the disciplinary inquiry. Based on the report submitted by the disciplinary committee, the Board will make a final decision on the complaint. Please click the URL here for the details of the disciplinary procedures of the Board.


    Interpretation of Code of Practice


  8. Social workers may encounter difficulties in comprehending the clauses of the Code of Practice. Whom can they turn to for help?

    The Board understands that fellow workers in general would expect the Board might help them interpret the application of the clauses of the Code of Practice. However, one of the Board's functions is to deal with disciplinary offences in accordance with the Ordinance. After a complaint has been referred to the Board, it will appoint an independent disciplinary committee to inquire into the case. Based on the report submitted by the disciplinary committee, the Board will make a final decision as to whether the registered social worker being complained has committed a disciplinary offence and issue a disciplinary order as and if necessary. In view of the Board's role as an adjudicator, the Board is required to maintain an impartial stance. For this reason, the Board has decided to make reference to the practice of other professions not to address individual enquiries on the respective clauses of the Code of Practice. By so doing, the Board does not have to express its position at the initial stage on a certain scenario that may subsequently become a complaint case to be inquired by a disciplinary committee. However, fellow workers may approach Hong Kong Social Workers Association which has agreed to assist the Board in addressing enquiries on the applicability and the implication of the Code of Practice on individual basis. The Association's phone number is 2528 1802.


    Register of Registered Social Workers

  9. Why are registered social workers' registered address posted on the Register? How are RSWs' personal data to be protected?

    Under Section 16 of the Social Workers Registration Ordinance, the Board is required to make the Register of registered social workers available to any person for inspection free of charge at the office of the Board. The Register contain every registered social worker's Chinese and English names, registration number, registered address, qualification on which his registration is based and category of registration. The Ordinance does not explicitly impose any restriction on the registered address. Registered social workers are free to provide the Board with any local address for communication purpose. In fact, in response to some RSWs' concern over the disclosure of their registered address on the Register, the Board has seriously deliberated the issue in the course of drafting the amendments to the Ordinance. It eventually decided to maintain the status quo of the Register taking into account that the disclosure of registered addresses is a manifestation of being accountable to the public. Professional bodies such as the Medical Council of Hong Kong, the Hong Kong Estate Agents Authority, etc., also adopt the same practice.

    A person who intends to inspect the Register should turn up at the Board Secretariat in person. Any phone enquiries of the kind will not be entertained. The inspector should register with the Secretariat staff and have his identity verified. After scrutinizing the users' guide, he will be allowed to make access to the Register with the assistance of the Secretariat staff. The purpose of inspecting the Register is mainly for verifying the registration status of a person. Any downloading or photocopying to forward/extract any information on the Register is strictly prohibited. The Board believes that this mechanism should be able to prevent any abuse of the Register and that the personal data of registered social workers on the Register are protected.


  10. Is there any simple and quick access to the Register of registered social workers?

    Inspectors may refer to the concise Register of registered social workers on the Board's homepage. This Register contains every registered social worker's English and Chinese names, registration number, and the expiry date of current registration.


    Others

  11. A registered social worker was awarded a social work qualification last year and had submitted the pertinent documentary proof to the Board in his application for renewal of registration. Why has the field "highest qualification" in the Verification of Personal Particulars Form not been amended accordingly?

    As a usual practice, only the highest qualification of a registered social worker, which is recognized by the Board for registration, will be put on the Register and the Verification of Personal Particulars Form. If a fellow worker submits the documentary proof of his new social work qualification that is not included in the Board's accreditation list, the Secretariat will put this qualification on his personal record but will not on the Register or the Verification of Personal Particulars Form.


  12. Can a registered social worker apply for income tax deduction against the registration fees and the renewal fees?

    If being a registered social worker is one of the requirements of his employment, the registered social worker may apply for deduction of income tax against the paid-up registration fees and renewal fees. The social worker may attach a copy of the Certification of Registration or the registration card, whichever appropriate, to the tax return. Registered social workers are advised to apply for tax deduction in the same financial year of the payment of fees.